Description
Program:
Module 1
Staffing and Hiring Decisions
In this module, we will follow Sara in the process of building her own team. We will have the opportunity to see how she communicates with her team and colleagues depending on each situation.
This will help you prepare to make requests directly or indirectly.
You will be able to use this method and apply this example of how she applies communication models with her team, and how she uses language.
Through interaction with your peers, you will be able to synthesize your new skills into real-life conversations and activities.
10 videos, 5 readings, 8 questionnaires
Module 2
Meeting Management
Effective meetings, planning, leadership, and communication skills. By watching Sara and her team, you will be able to plan and facilitate an effective meeting. In addition, you will be able to create an effective agenda with the key points for a meeting.
7 videos, 5 readings, 8 questionnaires
Module 3
Leadership and teamwork
Interrupting with confidence, asking for clarification, and getting the answer you want are some of the skills you will learn and apply in this module.
7 videos, 7 readings, 5 questionnaires
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